Retail Sales Assistant / Social Media Manager

 Nest Nappies is uniquely placed as one of the Industry Leaders in cloth nappy retail, advocacy and advice.  The success of our business lies with the people who work with us, people who have a passion for helping others love cloth nappies as much as we do!  We have built our name on our unique, caring service, exceptional knowledge and the high quality nappies and baby carriers we sell. 

We are currently seeking a Casual Retail Sales Assistant and Social Media Manager for our Paddington store.

Ultimately, we would like these two roles to be filled by the one person; however, we are committed to finding the right fit and are happy to split the role if required. 

In Retail Sales Assistant role you will be required to confidently approach customers, respond to their questions and work towards opening and closing sales. You will be expected to trouble shoot, offer product suggestions, build ongoing customer relationships and effectively work towards meeting sales targets, with limited supervision.  In addition you will be responsible for maintaining a high level of presentation within the store, including light cleaning duties and appropriate visual merchandising.  Training will be provided on our Point of Sale program, which runs from a Mac operating system. 

In the Social Media Manager role, you will need to have a thorough knowledge of Social Media platforms and be able to effectively navigate them to effectively promote Nest Nappies.  Training will be provided and there is scope for additional courses to be provided to increase skill sets.

To be successful in this role, you will need to demonstrate that you are;

  • Enthusiastic, flexible and reliable
  • A natural relationship builder
  • Able to use your creativity to present our merchandise and premises to the highest standard
  • Confident in techniques used to generate sales
  • Confident in making decisions and able to work independently
  • Able to navigate a computer system confidently
  • Able to draw on personal experiences with cloth nappies to advocate, promote, sell and problem solve
  • Have a thorough knowledge of Social Media platforms

This is a casual position, with the required days being every Saturday for the Retail Sales Assistant and negotiable days for the Social Media Manager.  We pride ourselves on being a family and breastfeeding friendly workplace, however it is no longer viable for children to be bought to the shop during working hours.   We are looking for someone who is prepared to make an ongoing commitment to the future direction of Nest Nappies.

You will be employed as a Level 3 Retail Assistant and remunerated at the applicable National Retail Industry Award rate (MA5000004).  Superannuation and an appealing Staff Discount are included in the remuneration package.  As a small team we require a certain level of flexibility regarding lunch breaks and covering other staff during holiday periods or in times of sickness.  Training will be undertaken over a 4 week period with an additional 4 week probationary period at its completion. 

To apply for this position, please email a copy of your Resume along with a covering letter telling us a little bit about yourself, including your experience with cloth nappies, and also about a time you managed to avert a crisis.
Address applications to Vashti Wadwell (vashti@nestnappies.com.au.) by close of business Friday 18th of November 2019.